Terms of Purchase

Please read these Terms of Purchase carefully before using the services offered by DuTrip. This is a binding agreement between you and DuTrip. By accessing or using the services in any manner, you agree that you have read and agree to be bound by and a party to the Terms and Conditions of this agreement to the exclusion of all other terms. If you do not unconditionally agree to all the Terms and Conditions of the agreement, you may not use the services. 


ABOUT US


DuTrip is holiday apartments and villas agency able to provide best services and local tips to our guests. As an agency, we act as a liaison between apartment owners and our guests. We are focused on quality of service rather than quantity of accommodation units. So all the apartments are managed personally by us. We have a great variety of accommodation suitable for all budgets and special wishes. All apartments are selected with great care to ensure the best value for money

DuTrip owned by Booking Agent d.o.o.
Josipa Pupacica 1

20000 Dubrovnik
OIB: 42242770937
VAT ID: HR42242770937
Phone: +385 95 911 9714
Email: [email protected]


TERMS OF USE


Searching for appropriate apartment/villa on our website is very simple. After you reach the accommodation window just click the type of accommodation you are looking for, pick up the dates and number of guests. Filter provides more detailed options. The page will display total number of available handpicked rentals. General information are provided on the first page by clicking "quick info" but with "more details" you will be able to check the total price for your period and detailed apartment overview. If you have any doubts you are able to send us an inquiry or if you find the perfect accommodation you are able to book now. Enter your personal contact information and the number of adults and children in your group. If you have infants in your group, baby cots and highchairs will be provided on demand. You may also add a message if you have any requests or further questions.  


PAYMENT METHOD


The payment by credit cards is made in Croatian Kuna. If you have a different currency on your credit card a conversion to Croatian Kunas will be made by your credit card company. The reservation is binding, and a certain percentage of advance payment is required at the reservation, after which the reservation is confirmed, the contract with the owner is concluded and these General Business Terms and Conditions, which make a constituent part of the apartment/villa rental contract is accepted. After the completion of the reservation process and payment DuTrip shall send a written reservation confirmation by email and it represents a Rental contract concluded with the owner. The rental contract is considered concluded at the moment when DuTrip receives the paid advance amount. The rest of the amount it is possible to pay in cash upon arrival or with bank transfer.

All the rates include VAT and tourist tax for all the members of your group.

PAYMENT IS COMPLETELY SECURE ON OUR WEBSITE: www.dubrovniktrip.com takes credit card data security very seriously. For that reason we use WSPay to securely handle credit card information.


CONFIRMATION


Once the online payment is performed, you will receive a confirmation of the payment on your e-mail address. You can use this confirmation as a voucher.


CANCELLATION POLICY


If you would like to cancel your payment, it is necessary to contact us in written on [email protected] and to explain reasons for the cancellation.